How can I withdraw funds?
At our casino site we take your account and financial security seriously. We have in place processes that protect you and us from any potential fraud. We allow players to withdraw only if all of the following have been completed -
- Your email address registered on the account has been validated.
- You have made at least one real money deposit.
- You have supplied us with documents that prove your identity, age and the proof of ownership of the financial instruments used. The proof of financials may be one or more of the following depending on the type of method you used to deposit and need to request withdrawal.
- Credit Card copy (we need to see only the name and the first 6 and last 4 numbers).
- Credit card statement showing full name, address and credit card number. The card number can be masked to show only the first 6 and the last 4 numbers.
- Bank account statement showing your full name, address and the account number you had used to make a deposit or need to withdraw the money to.
The above helps us satisfy ourselves of the following -
- Your email address is accessible by you, since we send receipts of financial transactions to the email addres
- We know that we are doing business with you and not someone who has access to your information, and that you are of legal age.
- We know that only genuine financial instruments are being used on our platform and that no one else is misusing any of your payment methods.
Once the withdrawal option is enabled, you can choose any of the available options to request a payout.
Where is my money?
All funds requested for withdrawal are restricted separately and are not available for game play. If you wish to cancel the withdrawal, you can do so any time from the 'My Account' section until it is processed. All withdrawal requests are subject ...
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Unable to play real money games
Ew! You hit one of those walls we hate to keep but are required to do so as per the various regulations. You may be prevented from placing a real money wager in one or more of the following cases. You are not in Canada. You need to be within the ...